Services
Team trainings
Interactive training, role play – develop theoretical knowledge and skills. Sales training from A to Z. For example: How to enthuse the customer, find out their needs, psychology of sales, dealing with different customers, preparing for success, presenting the product in the best way, different questioning techniques, dealing with objections, closing techniques , DISC and Drives, a lot more.
Furthermore, the purpose of these trainings is not ONLY to pass on the psychological background, theoretical knowledge, communication techniques, etc., but also to ensure that the participants will leave with a positive, decisive and motivated feeling.
Trainings can be booked outside regular opening hours or even during the weekend.
On-the-job coaching
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Listening in on location and immediately giving feedback and improving the employees with regard to sales techniques, attitude and behaviour. Training and motivating. 1 on 1 attention for all employees.
The same approach can also be applied to the team leaders, in order to analyze their actions and where necessary to pay attention to points for improvement.
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Mystery shopper
Having a complete conversation as an ordinary customer without the employee knowing anything about it. Getting input about the common or most important focus points for training in order to learn targeted topics in more detail.
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Train-the-manager trainings
For the best sales result for your company, it is very important that the guidance is also excellent. For this it is possible to train the leaders within your organization.
For example: How can they integrate the new employees, motivate the old employees, strengthen the team, solve daily challenges, improve people technically and provide support.
There are ready-made training courses or you can ask for tailor made development according your needs.
It is also possible to work together long term to ensure that your team STAYS at the desired level. Repetition is very important in sales.
Possibility to request DISC and Drives analysis for your entire team – it is certainly useful for managers. They learn how they can more easily recognise the different profiles and manage them differently.
Trainings can be booked outside regular opening hours or during the weekend.